Frequently Asked Questions
Everything you need to know about shopping with Nikko Industries
What is the standard shipping timeframe?
We typically process orders within 1-3 business days. Domestic shipping usually takes 5-7 business days, while international orders may take 10-14 business days depending on the destination.
How do I return or exchange an item?
Nikko Industries offers a 30-day return policy. Items must be in their original condition with tags attached. Simply contact our support team to receive a prepaid return shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to our tracking portal to monitor your delivery in real-time.
Are your clothing items true to size?
Most of our apparel follows standard US sizing. We recommend checking the detailed size chart located on each product page to ensure the perfect fit before purchasing.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival.